General Terms and Conditions

Check-in and check-out times

Check-in time is from 14:00 to 22:00 on the day of arrival. Check-out time is between 07:00 and 11:00 on the day of departure.

Termination terms

In the event of cancellation of a reservation made on, the following cancellation policy applies: standard rate: cancellation or modification without cancellation charges up to 14 days before the arrival date. For bookings cancelled 14 days or less prior to arrival or non-arrival, the hotel will charge a cancellation fee of 100% of the total booking amount. For early departures, the full amount of the reservation will be charged. A credit card is only required to confirm/guarantee the reservation. Payment will be made at the hotel upon departure. Non-refundable or non-refundable rate: 100% of the reservation will be charged at any time after the reservation has been made. No refunds. The hotel will only charge your credit card if the cancellation conditions have not been respected or if you have made a non-refundable reservation. Special offers, gift vouchers or packages may be subject to special conditions.

Warranty terms

A credit card is required as a guarantee for your reservation. To book with a credit card, please provide the following information: card type (Visa or Mastercard), cardholder’s name, card number, expiry date and CVC code. Hotel Miklic reserves the right to temporarily hold funds on your card prior to arrival. The hotel will only charge your credit card if the cancellation conditions have not been respected or if you have made a non-refundable reservation.

Smoking and cleanliness

Smoking is not allowed indoors at Hotel Miklič. In case of smoking, you will be charged a deep cleaning fee of EUR 200. We make special efforts to provide clean rooms for our guests. In case of major stains or damage to our property, you agree to pay a cleaning fee of at least EUR 50 – depending on the damage caused.


Parking in our car parks is at the vehicle owner’s risk and the hotel cannot be held liable for any damages. Parking is free of charge for hotel guests. There is a parking lot in front of the hotel and a limited number of spaces in the hotel garage.


Pets are not allowed in the rooms.


All prices include VAT. Tourist tax is not included and is € 2.00 per adult per day, € 1.00 for children between 7 and 18 years. A rich buffet breakfast is included in the price.

Means of payment

Credit cards: Visa, Mastercard Debit cards: Maestro, BA Cash (Euri) Bank transfer to our TRR: SKB Banka d.d., IBAN SI56 0317 8101 2337 942, Swift (BIC): SKBASI2X, Penzion Miklič & Miklič d.o.o., Penzion Miklič & Miklič d.o.o., Penzion Miklič & Miklič d.o., Penzion Miklič & Miklič d.o.o., Penzion Miklič & Miklič d.o.o., Penzion Miklič & Miklič d.o.o., Penzion Miklič & Miklič d.o.o.

Legal notice

“The operator of this website is Penzion Miklič & Miklič, d. o. o., Vitranška ulica 13, 4280 Kranjska Gora, Slovenia. This website provides general information about the company Penzion Miklič & Miklič d.o.o. (Hotel Miklič) and its services. We reserve the right to make changes.”

Terms of use of the website

By accessing and viewing any part of the Penzion Miklič & Miklič d.o.o. website, you agree to all of the restrictions and terms of use set out here. If you do not agree to all of them, please do not use these pages.

Limitation of liability

Although Penzion Miklič & Miklič d.o.o. has and will edit the website with due care to ensure that the information is accurate and up-to-date, Penzion Miklič & Miklič d.o.o. accepts no responsibility for its accuracy or integrity. It reserves the right to modify the content of this website at any time and in any manner, for any reason and without prior notice. All users use all published content at their own risk. Therefore, neither Penzion Miklič & Miklič d.o.o., nor any legal or natural person involved in the preparation and production of this website, shall in any case be liable for any damages whatsoever.

Links to third-party websites

These websites also contain information from third parties and links to their websites. Penzion Miklič & Miklič d.o.o. is not aware of the content of these third party websites and therefore accepts no responsibility for their information. Copyright Penzion Miklič & Miklič d.o.o. operates the website and is the exclusive owner of all rights set out in the Copyright Act. The content published on the Miklič Hotel website is the property of Penzion Miklič & Miklič d.o.o. and may only be used for non-commercial purposes and with prior written consent. The privacy policy of Penzion Miklič & Miklič d.o.o. pays particular attention to protecting the privacy of the information obtained from the users of these websites and the personal data they provide to it, in accordance with the legislation in force on the protection of personal data in the Republic of Slovenia. You may visit our website without providing your personal data. Providing personal data is only necessary if you make a reservation or send a request for our services. We only collect personal data when you send it to us by filling in an information or reservation form or by email as part of an enquiry or reservation for our services and in similar situations where you have chosen to send us your data. In addition to the personal data you provide to us, we also collect information through cookies. We process the information that you provide to us or that we collect through cookies for the following purposes: to book the services that you have ordered on our websites, for information relating to the services; for statistical purposes; to identify computer problems and to edit the websites; for other purposes that you have requested or consented to, unless otherwise required by law. We will not share your personal data with third parties or companies for the purpose of commercial exploitation of personal data. If we provide your personal data to external partners in order to provide the services you have requested or for other purposes that you have authorised and that we carry out with the assistance of contractual partners, we will ensure that the contractual partners comply with the applicable regulations for the protection of personal data. Your personal data will remain with Hotel Miklič. We store it on a computer that is under our management. We will not pass on your data in any form for use by third parties, unless you agree to this or if required to do so by the judicial authorities.

Safety & security

Penzion Miklič & Miklič d.o.o. uses technical and organisational security measures to protect your data against manipulation, loss, destruction or unauthorised access. We cannot protect your data in all cases, but we do our best to prevent untoward events from occurring.


If you have any problems, questions, or if you need to access, correct, block or delete your personal data, please contact us at

We wish you a pleasant stay!

Contact us

Hvala za vaše zanimanje. najem izpolnite spodnji obrazec in nam pošljite svoje vprašanje ali komentar, mi pa vam bomo odgovorili v najkrajšem možnem času!